Frequently asked questions
What is the maximum number of people in a group?
Walk duration and prices are based on a maximum group size of 8 people. Get in touch to discuss larger group sizes.
Are any of the routes wheelchair friendly?
Unfortunately, due to the terrain, none of the suggested routes are suitable for wheelchairs. However, there are walks that can be used depending on the nature of your wheelchair. Please contact me to talk about the options.
How accessible are the walks?
All walks are on footpaths with some stiles along the way. Short sections are on tarmacked minor country lanes. See route descriptions for further details.
What footwear do I need?
In dry weather the routes can be walked in comfortable walking shoes or trainers with a good grip on the sole. However, if it has been wet recently you are advised to wear a pair of walking boots.
How will we know where to meet?
Meeting instructions will be provided on booking once you have chosen a route and we have agreed a time and date.
What should we bring with us?
A waterproof coat is essential in the English climate, also a warm layer. You should bring snacks and a drink to last you for the duration of the walk as there are very few opportunities to purchase food and drink on any of the routes. I would also recommend a small rucksack for carrying your belongings.
Do we need to tell you if there are children in our group?
Children are of course welcome, but as they may not walk as quickly as adults, we will need to know the make-up of your group if it contains anybody under 18. All children are the responsibility of and should be always accompanied by their parents.
Can we bring our dog?
Well behaved dogs are welcome on our walks; however, they will need to be put onto leads if we walk in fields with sheep and cattle You might also want to put them on a lead when walking on the coast path.
Cancellation Policy
Customer cancellations
The fee for each walk is payable on booking. I understand sometimes plans need to change so I will do my best to accommodate these. However please note that adjustments are subject to availability and adherence to the cancellation policy.
Cancellations made 3 or more days prior to the booked event will receive a full refund.
Cancellations made less than 3 days prior to the booked event will receive a 50% refund or we can try and arrange an alternative date. If we are able to fill the spot with another group, a full refund will be offered.
Cancellations by Guided Countryside
We reserve the right to cancel or reschedule walks due to inclement weather, safety concerns, or other unforeseen circumstances.
In such cases, we will make every effort to reschedule the walk for a mutually agreeable date or offer a full refund if the group are unable to reschedule.
Health & Fitness
Clients are responsible for ensuring that they are physically capable of completing the walk and should notify the guide of any health concerns or medical conditions in advance.
If the guide feels that a group member is not physically capable of completing the walk or could be a safety risk to themselves or others, then the walk might be cancelled or an alternative route adopted.
In such circumstances the agreed fee will still be payable.
By booking a guided walk with Guided Countryside customers acknowledge the information detailed in the Frequently Asked Questions section of the website and accept and agree to the cancellation policy above.
It is our aim to provide you with an enjoyable experience so if you have any questions or queries, please feel free to contact me directly.